Our courses...
Did you know:
- Most employers would not allow an untrained person to operate machinery but many put a person in charge of people without training them in people management skills
- Many well qualified employees lack communication and people skills
- 40% of tribunal and court cases result of communication errors
- A 1.3% increase in customer service results in 0.5% increase in revenue
- 2/3 projects fail because of miscommunication
- Failure to build productive working relationships increases absenteeism and reduces productivity
- Those with confidence are promoted faster.
Our Courses:
Our courses provide you with maximum return on investment by delivering engaging, tailored programmes that fulfill your particular success criteria and ongoing support after the training to ensure transfer of knowledge is embedded in the workplace for real results
We offer a range of targeted courses which create tangible benefits for businesses across the full range of operations resulting in a more efficient, resilient and productive workforce who are motivated to deliver optimum growth and profit.
Have a look at our most popular courses and book your places now – we must never forget that it is people that create excellence so if you want to grow your business; you need to develop your people.
Our most popular courses:
- Key Management Skills – view pdf
- Communication & Interpersonal Skills for Success – view pdf
- Building Confidence & Assertiveness – view pdf
- Conducting Effective Appraisals – view pdf
- Conducting Disciplinary & Appeal Hearings – view pdf
- Mentoring Skills for Success – view pdf